Call Us: 1-406-889-5288




Shipping

All Sun Twin electric space heaters cost $25 to ship to the lower 48 United States. Items are shipped via the United States Postal Service. All items are insured and usually arrive within (5) business days.

Please call for faster shipping options and shipping to: Alaska, Hawaii, and International Shipping.

Shipment Inspection

All shipments have been checked twice and packaged with care to insure safe arrival to our customers. However, sometimes packages can become damaged in shipment. Please inspect your shipment promptly and report any shipping damage or shortages to us within 2 (two) days of receipt. Save the original shipping carton in case an inspection is necessary by the carrier.

Return Authorization Number

We must be notified within 30 days of receipt of goods for return or exchange eligibility. Call us for a Return Authorization Number. All returned merchandise must be received in undamaged condition.

Merchandise received at our facility without an RA# clearly marked on the box will not be accepted. Therefore, credit cannot be issued.

Merchandise with an RA# must be received within 15 days of issuance of RA#.

Any returned or refused delivery of products are subject to any necessary rebuilding of returned item to "as new" condition and may result in a restocking and rebuilding charge.

Return Shipping

Shipping expenses are not reimbursable on any returned or refused delivery.

When returning your product, please ship it UPS only. Do not use the U.S. Post Office. You must insure the unit for your FULL purchase price plus shipping.

If the unit is damaged in return transit, we will notify you and you must file a claim with UPS. We cannot issue a credit or refund on returned goods received damaged by a carrier. You must settle the claim with the carrier.
Sun Twin Electric Space Heaters

Customer Service

Call Us: 1-406-889-5288 
Orders may be taken 24 hours a day

E-mail: info@sun-twin.com